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Facilities Management Managing Agent

Our role is crucial in ensuring the smooth operation and maintenance of properties. Here are the key aspects of our service:

Performance Monitoring

We closely monitor and report on the performance of FM Service Providers (SP) according to their contractual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Our team assesses various areas, including Hard ServicesSoft ServicesLandscapingSecurityWaste ManagementPest ControlCAFM, and Helpdesk

RFP Development and Procurement Management

We assist in developing Request for Proposals (RFPs), conduct gap analyses, and manage the procurement process. Our goal is to optimize service quality while controlling costs.

Business Continuity and Emergency Recovery Planning

We ensure that contingency plans are in place to handle emergencies effectively.

Financial Management and Budget Control

Our team oversees budgeting, cost control, and financial aspects related to property management.

Process Planning and Strategy

We help design efficient facilities management processes aligned with industry standards.

Technical Support and Improvement Planning

We offer technical expertise, recommendations, and improvement strategies to enhance FM SP performance.

Monthly Managing Agent Reports

We provide detailed monthly reports to our clients, covering all aspects of FM delivery. These reports include commercial assessments and recommendations based on contracts, KPIs, and SLAs.

Knowledge Transfer and Upskilling

Throughout our engagement, we focus on transferring knowledge and upskilling any in-house client FM teams

Our commitment is to optimize property performance, enhance tenant satisfaction, and ensure seamless operations for property owners.